Privacy Policy

Your privacy is fundamental to our business. Learn how we collect, use, and protect your personal information with complete transparency.

Last Updated: January 15, 2024

Information We Collect

We collect information you provide directly to us, such as:

  • Contact information (name, email, phone number)
  • Business information (company name, industry, size)
  • Call recordings and transcripts for AI training purposes
  • Usage data and analytics from your AI voice agent
  • Payment and billing information

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI voice agent services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Train and optimize our AI models for better performance
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze usage patterns and trends

Information Sharing

We may share your information in the following situations:

  • With service providers who perform services on our behalf
  • For legal reasons, such as to comply with applicable law
  • To protect the rights, property, and safety of QuantumVRise and others
  • In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Data Security

We take security seriously and implement appropriate measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication requirements
  • Employee training on data protection practices
  • Compliance with industry security standards

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

SSL/TLS Encryption
Secure Data Centers
Access Controls
Regular Monitoring

Your Privacy Rights

Access

Request a copy of the personal information we have about you

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal information (subject to legal obligations)

Opt-out

Withdraw consent for marketing communications at any time

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and assist in our marketing efforts. You can control cookie settings through your browser preferences.

Essential Cookies

Required for the website to function properly

Analytics Cookies

Help us understand how visitors interact with our website

Marketing Cookies

Used to deliver relevant advertisements (with your consent)

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending an email notification to registered users (for significant changes)
  • Displaying a prominent notice on our website

Contact Us

Questions About This Privacy Policy?

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:

WhatsApp

+44 7951 277889

We aim to respond to all privacy-related inquiries within 30 days.